FAQs

1. Do bamboo products shrink or stretch?
Please follow care instructions to avoid shrinking or stretching. We recommend washing your bamboo products in cold water and hanging or laying them flat to dry. Our bamboo wear is designed to stretch while retaining its shape.

2. Are your products 100% bamboo?
Our bamboo products are made of 70% natural bamboo rayon, 24% cotton, and 6% spandex. This blend ensures they are both exercise-friendly and comfortably stretchable.

3. Where is your company based and where are your products made?
J76 is based in Vancouver, B.C., Canada. All of our bamboo products are ethically sourced and made in Canada. Our Feather Lite athletic wear collection is imported.

4. Are bamboo products better than cotton for hot weather?
Yes! Bamboo clothing is lightweight, breathable, and ideal for hot weather. Studies show bamboo fabric is more breathable than cotton and its moisture-wicking properties help keep you feeling fresh and dry.

5. Where can I find sizing information?
Size guides are located on each product page — please scroll to the last image for the chart. If you need help, feel free to email us at info@j76cw.com or call 604-468-7787. Please note the size chart is a general guide, and fit may vary by individual.

6. What should I do if I'm between sizes?
Our bamboo products are soft and stretchable — we recommend sizing down if you're between sizes. For personalized help, contact us at info@j76cw.com or 604-468-7787.

7. What is the Leostar Collection?
Our Leostar Collection has been a customer favorite for over 10 years. It includes pants, capris, and shorts — all made right here in Vancouver, B.C. Crafted from a premium blend of nylon and spandex, these pieces are known for their durability, comfort, and flattering fit. Many of our customers return season after season to restock their Leostar favorites!

8. What makes your Feather Lite Collection special?
The Feather Lite Collection is crafted from advanced, high-performance fabrics for maximum comfort and support. It’s ideal for workouts or premium leisurewear. Sports bras in this collection tend to run smaller. For fit assistance, please reach out to us.

9. What is the inseam length for your leggings and pants?
Most leggings have an inseam of approximately 26–28". Most pants have an inseam of approximately 29–32".

10. Do you have a retail store and what are your hours?
Yes, we have one retail location at Coquitlam Centre, lower level near London Drugs:
1132–2929 Barnet Hwy, Coquitlam, BC V3B 5R9

Store Hours:
Mon ~Wednesday & Sat: 10 AM – 7 PM
Thurs & Fri: 10 AM – 7 PM
Sun: 11 AM – 6 PM

11. What is your return policy? Do you offer return labels?

Clearance items are final sale.
Regular-priced online purchases: Refunds/exchanges available within 14 days.
In-store purchases: Exchanges only within 14 days (no refunds).

Customers are responsible for return shipping. Please send items to:
J76 Bamboo Wear
(Coquitlam Centre)
1132–2929 Barnet Hwy,
Coquitlam, BC V3B 5R9, Canada

12. What if I have other questions?
Your satisfaction is our priority. Feel free to reach out to us via: