Privacy policy
Privacy Policy
Last Updated: July 2026
J76 Bamboo Wear ("J76", "we", "our", or "us") operates this website and provides the products and services available through it. Our store is powered by Shopify, which enables us to provide a secure online shopping experience.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, create an account, contact us, or otherwise interact with our services.
By accessing or using our website, you agree to the collection and use of your information as described in this Privacy Policy.
Personal Information We Collect
Depending on how you interact with our website, we may collect the following information:
- Name
- Billing and shipping addresses
- Email address
- Phone number
- Payment information
- Order history
- Account information
- Product preferences
- Customer service communications
- Device information
- IP address
- Browser information
- Website usage information
How We Collect Information
We collect information:
- Directly from you when you place an order, create an account, or contact us.
- Automatically through cookies and similar technologies.
- From Shopify and trusted service providers.
- From third-party partners where permitted by law.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Manage returns and exchanges
- Provide customer service
- Improve our website and services
- Personalize your shopping experience
- Detect and prevent fraud
- Comply with legal obligations
- Send promotional emails (only where permitted by law)
Sharing Your Information
We may share your personal information with:
- Shopify
- Payment processors
- Shipping carriers
- Technology and cloud service providers
- Marketing providers
- Government authorities when legally required
We never sell your personal information.
Shopify
Our store is hosted by Shopify.
Shopify collects and processes certain personal information in order to operate our website securely and efficiently.
To learn more about Shopify's privacy practices, please visit:
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Personalize your shopping experience
Most browsers allow you to disable cookies if you choose.
Marketing Communications
If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by clicking the Unsubscribe link included in our emails.
Children's Privacy
Our website is not intended for children under the age of majority.
We do not knowingly collect personal information from children.
Data Security
We use commercially reasonable security measures to protect your personal information.
However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Receive a copy of your personal information
- Withdraw consent where applicable
- Opt out of certain marketing communications
To exercise any of these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
International Transfers
Your personal information may be processed or stored outside your country of residence, including by Shopify and our service providers.
Where required by law, appropriate safeguards are used to protect your personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, or if you would like to exercise your privacy rights, please contact us:
J76 Bamboo Wear
1887 West 58th Avenue
Vancouver, BC V6P 1X1
Canada
Email: info@j76cw.com
For the purposes of applicable privacy laws, J76 Bamboo Wear is the data controller responsible for the personal information collected through this website.