In-Store Purchases Return Policy
We offer store credit only within 14 days from the purchase date on regular priced merchandise. Products returned and exchanged must be in original condition, brought in with the tag and receipt. All sale items are final.
No returns or exchanges for all regular priced underwear products and accessories.
Online Purchases Return Policy
We provide full refunds within 14 days from the delivery date on regular priced merchandise only. Products returned and exchanged must be in original condition, brought in with the tag and receipt. All sale items are final.
No returns or exchanges for all regular priced underwear products and accessories.
Customers are responsible for covering all return shipping costs, including any price differences between exchanged items, as well as any associated fees and/or duties incurred during transit. Please note that J76 will not assume responsibility for damages, lost, or undelivered returned packages.
To initiate an exchange, kindly email us at info@j76cw.com with your request, and proceed to send the returned merchandise to the following address:
J76 Bamboo & Athletic Wear
1132-2929 Barnet Hwy
Coquitlam, V3B 5R9
B.C, Canada
Thank you for your cooperation and understanding!