Shipping Information

Processing Time
Orders are typically processed within 1–3 business days. During high-volume periods, processing may take slightly longer, but we always do our best to ship your order as quickly as possible.

Shipping Options
We ship across Canada and to select international destinations. Shipping methods and rates are calculated at checkout based on your location and order size.

Estimated Delivery Times

• Local (BC & surrounding areas): 2–5 business days

• Other Canadian provinces: 3–8 business days

• U.S. orders: 5–10 business days

• International: Varies by destination

Free Shipping
Enjoy free standard shipping on orders over $75 (Canada only).

Taxes & Duties

Prices displayed on the website do not include taxes. When you proceed to purchase your order, sales tax (where applicable) and shipping charges will be calculated on the total value of merchandise, and will be displayed on the Order Checkout page.

Import duties are NOT included in the product price or shipping cost and are the buyer’s responsibility. Customs authorities may apply VAT, import duties, or handling fees based on the value of your order and local regulations. J76 Bamboo Wear, as the seller, cannot predict, influence, or cover these fees, nor can we speed up or bypass the customs process in your country.

Purchases made using J76 Bamboo Wear Gift Cards/Credit will be charged applicable taxes.

Order Tracking
Once your order is shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

In-Store Pickup
Local customers can select free in-store pickup at checkout. You’ll be notified when your order is ready, usually within 1–2 business days.

Shipping Questions?
Feel free to contact us at info@j76cw.com or call us at (604) 468-7787 for any shipping-related inquiries.